WHO WE ARE
PC Tech is a locally owned and operated repair shop by Brian Betances, Otto Berroa and Jorge Avila. Established in 2010 in Providence, Rhode Island by 3 Hispanic men who had a dream, drive and a simple motto; every customer deserves a 360-degree experience. This means from the moment the customer decides to visit any of our locations, they must be treated the way we would like to be treated; with respect, dignity, interest in their needs and execute with efficiency, effectiveness, speed, accuracy and ensure their satisfaction. PC Tech is operated with pride in our Dominican heritage, bringing those cultural qualities that sets us apart from the rest, wholesome smiles, low prices, warmth and a genuine care for everyone makes us who we are and strengthens our core values. Our employees are treated, like our customer’s, like family. We celebrate milestones, birthdays, holidays, have team building events, barbeques, weekly domino nights, beach days, hands on training, weekly meetings where all ideas and feedback is welcomed and we strive to empower every employee to be open, honest and grow both personally and professionally. We strive to build a strong team through mentorship based coaching, communication, inclusivity, team building events and an overall family environment to ensure our PC Tech family remains united on our goals and the future of our brand.
Otto Berroa, Brian Betances and Jorge Avila